In order to advertise your listing in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™, you must agree to the following:

The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Terms and Conditions

INTRODUCTION
1. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ is owned and operated by Combined L.A./Westside Multiple Listing Service, Inc. (“The MLS®”), and is provided to users (including without limitation advertisers and advertising agencies) (“you” or “User”) under the terms and conditions of this “The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Service Agreement” (the “Agreement”), which may be amended or modified from time to time by Publisher without notice.
2. By placing an Insertion Order in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™, using its Website, or using any service provided by The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , User agrees to this Agreement and represents and warrants that User has provided and will provide true, accurate, current, and complete information in User’s registration at The MLS Open House Guide ™ (Broker & Weekend Editions) and in all advertising and other information submitted to The MLS Open House Guide ™ (Broker & Weekend Editions) ; will comply with all Terms of Use as set forth in this Agreement and elsewhere on this Website; and will be bound by all terms and conditions hereof and thereof.
DESCRIPTION OF SERVICE
1. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ is a fee-based service provided by Combined L.A./Westside Multiple Listing Service, Inc. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ is available only to licensed real estate brokers and salespersons who are Members of The MLS® to market available properties to other licensed real estate brokers and salespersons. Publisher reserves the right, in its sole discretion, to restrict from time to time the terms and conditions of the Service and the types of information that may be included.
USER ACCOUNT, PASSWORD, SECURITY
1. Users are responsible for maintaining the confidentiality of their User ID and password. Each User agrees to be fully responsible for all activities that occur under such User ID and password. In the event a User discovers unauthorized access to or use of such User ID or password, the User must notify The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ immediately. Each User is authorized to make use of only the User ID and password assigned to such User, and solely for purposes authorized by The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ . Users who violate this Agreement or Rules and Regulations or other policies posted on www.TheMLS.com are subject to have their service suspended or revoked.
PAYMENT TERMS
1. Advertisers and advertising agencies agree to pay the applicable fee due based on the ad type and number of insertions purchased, according to The MLS Open House Guide™ ’s (Broker & Weekend Editions) then current rate card. The MLS Open House Guide’s™ (Broker & Weekend Editions) preferred method of payment is by credit card (Visa, MasterCard, and American Express) which will immediately be charged the total due. Checks submitted will be processed as electronic checks in accordance with current banking practices. Users represent that all payment information furnished is accurate, that the specified credit card or checking account has immediately available funds for the total due. Unless otherwise agreed by The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , all fees are non-refundable. Credits purchased for advertising insertions must be used for the ad type purchased. If an ad is placed and then withdrawn prior to the deadline for that publication date, the insertion credit may be used toward an insertion in a future publication date of the same ad type.
LIMITATION ON PUBLISHER'S LIABILITY
1. Publisher offers, subject to the terms and conditions herein, to accept insertion orders for advertising to be published in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ . By tendering any advertising order, insertion, or, space contract or other similar order (collectively, “Insertion Order”), advertisers and advertising agencies agree to indemnify and hold Publisher, its employees, agents, contractors, and subcontractors (collectively, “Indemnitees”) free and harmless from any expenses, damages and costs (including reasonable attorneys' fees) resulting from Publisher’s compliance with such Insertion Orders (including without limitation from claims of defamation, libel, slander, violation of privacy, copyright infringement, trademark infringement, or otherwise). In connection therewith, Publisher shall have the right to settle any such claim and to control any litigation or arbitration as to which any Indemnitee may be party all at the cost of the agency or advertiser who placed such Insertion Order. Advertiser and advertising agency, if applicable, shall be jointly and severally liable under this indemnity. Advertising agency, if applicable, warrants that it is authorized to bind, and does bind, advertiser to such indemnity jointly and severally with the advertising agency.
2. In no event shall Publisher’s liability for any act or omission in connection with any insertion or advertisement, regardless of the circumstances, exceed the fee paid for such insertion or advertisement.
3. Publisher reserves the right, in its sole discretion, with or without notice, to reject any Insertion Order, or to defer or cancel the printing, publication, or circulation of any publication date, or to discontinue publication at any time, and shall not be held liable for any failure to print, publish, or circulate all or any portion of the tendered advertising. Publisher’s sole obligation in such event shall be either to publish the tendered advertising in the next available publication date, or to refund the proportional price of the insertion which was not published, in Publisher’s sole discretion.
4. Without limiting the foregoing, Publisher shall not be liable or responsible for any errors, omissions, or non-insertions of advertising, whether due to labor or contractor disputes involving Publisher, its employees, agents, contractors or subcontractors, transportation delays or embargoes, or any circumstances beyond Publisher’s control.
5. Publisher reserves the right to accept or reject or omit any advertising for any reason.
6. The terms and conditions of this Agreement shall be deemed incorporated in every Insertion Order tendered to The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , in any form or format, whether or not specifically referred to therein, unless modified by written agreement containing the manual signature of Publisher’s Chief Executive Officer. No other person has any authority to vary the terms and conditions of this Agreement. By this reference, this Agreement shall supersede any inconsistent statements in any Insertion Order.
7. PUBLISHER MAY MODIFY THIS AGREEMENT BY POSTING NOTICE THEREOF ON ITS WEBSITE. ANY SUCH MODIFICATION SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING UNLESS A DIFFERENT EFFECTIVE DATE IS SPECIFIED IN SUCH NOTICE.
8. PUBLISHER SHALL NOT BE BOUND BY ANY TERMS OR CONDITIONS, WHETHER PRINTED, HANDWRITTEN, OR OTHERWISE, ON INSERTION ORDERS, CONTRACTS, ORDER BLANKS, OR INSTRUCTIONS WHEN SUCH TERMS OR CONDITIONS CONFLICT WITH THIS AGREEMENT OR PUBLISHER’S POLICIES, INCLUDING SUCH POLICIES APPEARING ON PUBLISHER’S WEBSITE.
MLS RULES AND REGULATIONS ALSO APPLICABLE
1. To the extent applicable, the MLS Rules and Regulations of the Combined L.A./Westside MLS, Inc. (“MLS Rules and Regulations”), shall be applicable to all Insertion Orders and advertising in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ and are hereby incorporated in this Agreement by this reference.
2. Without limiting the generality of the foregoing, the attention of advertisers and advertising agencies is drawn to the following specific provisions of the MLS Rules and Regulations, the full text of which (and all provisions of the MLS Rules and Regulations) should be consulted at www.themls.com.
3. 1. Rule 7.5: Mandatory Submission. In general, all residential properties (regardless of number of units) and vacant lots in the service area of The MLS® for which a Participant/Subscriber has a listing must be inputted into The MLS® within 48 hours (excepting weekends, holidays, and postal holidays) after all necessary signatures of the seller(s) are obtained. Insertion of a listing in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ is not a substitute for submission of the listing to The MLS®. [This is only a summary; the text of Rule 7.5 should be read for further information.]
  2. Rule 7.6: Exempted Listings. If the seller refuses to permit a listing to be placed in The MLS®, within 48 hours after the listing is taken (excepting weekends, holidays, and postal holidays) the Listing Broker shall submit to The MLS® a certification signed by the seller that the seller does not authorize the listing to be placed in The MLS®. [This is only a summary; the text of Rule 7.6 should be read for further information.] If a property is an Exempted Listing, the property cannot be placed in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ unless the seller removes the exemption and permits the listing to be placed in The MLS®.
  3. Rule 8.2: Written Documentation. Listing Brokers filing listings with The MLS® shall have a written listing agreement with all necessary signatures in their possession. Only listings that create an agency relationship between the seller and the Broker Participant are eligible for submission to The MLS®. By submitting a listing to The MLS®, Participants and Subscribers represent that they have in their possession such written agreements establishing agency and the represented type of listing agreement. The MLS® may at any time demand a copy of (a) any such written listing agreement to verify the listing's existence and adequacy, and (b) seller's written authorization required under these rules. If the Participant or Subscriber fails to provide documentation requested by The MLS® within 48 hours (excepting weekends, holidays, and postal holidays), The MLS® shall have the right to withdraw immediately any listings placed in The MLS® by the Participant and/or Subscriber in addition to disciplining the Participant and Subscriber for violating the Rules and Regulations of The MLS®. [This is only a summary; the text of Rule 8.2 should be read for further information.]
  4. Rule 12.5: Misuse of Remarks and Graphics. Participants and Subscribers in The MLS® may not use the remarks and graphics in a property data profile sheet or listing submitted to The MLS® for purposes of disparaging other real estate agents or conveying information about other offices or for conveying any other information that does not directly relate to the marketing of the listing. Remarks and graphics cannot reference names, telephone/facsimile numbers, e-mail addresses, any type of Website addresses such as property, personal, and/or company addresses, price range, and any lockbox/security code information. [This is only a summary; the text of Rule 12.5 should be read for further information.]
4. Requirements for Advertising Properties in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ . Prior to placing an ad for a property in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , a Participant, Subscriber, or Reciprocal Member must have complied with Rules 7.5, 7.6 and 8.2. For Sale By Owner and pocket listings cannot be advertised in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ . Reciprocal Members placing an ad for a property in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ must submit the listing into The MLS® within 48 (excepting weekends, holidays, and postal holidays) hours after the listing contract is signed by all sellers, or prior to placing the ad in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ if more than 48 hours (excepting weekends, holidays, and postal holidays) have passed.
INSERTION ORDERS AND REVISIONS
1. All changes in advertising copy must be made in writing by the applicable deadline. Publisher cannot assure insertion of late arriving Insertion Orders or advertising changes.
2. Publisher reserves the right to reject any Insertion Order for any reason, including because such Insertion Order or change is not in compliance with The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ policy or publication standards, including any requirements that are incorporated herein by reference, in Publisher’s sole discretion.
PRICING
1. All prices are subject to change from time to time in Publisher’s discretion. Prices, when changed, will be reflected in Publisher’s rate card.
2. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ reserves the right to re-price insertions if fewer than the number of insertions that are contracted for are used within a 12-month period.
PAYMENT TERMS
1. All charges are due in U.S. funds drawn on a U.S. bank. Publisher looks to the advertising agency placing the Insertion Order, if applicable, for payment; however, the advertiser and the advertising agency shall be jointly and severally liable for payment of all sums due to Publisher. Advertising agency warrants, by submitting an Insertion Order, that the advertiser and the advertising agency have accepted such joint and several liability. Cancellations will not entitle advertisers or advertising agencies to refund of any fees paid.
2. Advertisers and advertising agencies may contact The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Production Department for mechanical specifications, printing requirements, and shipping instructions for supplied inserts.
DISCLAIMER OF WARRANTIES AND LIABILITIES; LIMITATION ON CLAIMS AND DISPUTES; JURISDICTION AND VENUE
1. The Service is provided without warranty of any kind, express or implied, to the maximum extent permitted by law. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , The MLS®, their affiliates, their respective officers, directors, managers, employees, contractors, and agents (“MLS® Open House Guide Parties”) do not guarantee, warrantee, promote, endorse nor shall they be held responsible for any listing including any information or its presentation, or any property or service offered, including their accuracy, currentness, content, quality, copyright, compliance, or legality.
2. Without limiting the generality of the foregoing, The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Parties make no warranty to any person that (i) the Service will meet any User’s requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the Service will be accurate or reliable, (iv) the quality of any product, service, information, or other materials advertised in or obtained by any person through the Service will meet such person’s expectations or requirements.
3. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ does not investigate, represent, or endorse the accuracy, legality, legitimacy, validity, reliability, licensing requirements, other compliance, or quality of any information, advertising, or offer, whether in paper, electronic, or other form, which may appear in or be accessed, linked, downloaded, or obtained from or through The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , or of any product or service purchased, provided, or obtained as a result of an advertisement or other information contained therein.
4. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ does not investigate or assume responsibility for enforcing licensing requirements or other compliance with respect to licensed professions or trades when publishing advertisements.
5. All products, services, or promotions advertised in The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , including, without limitation, the prices and availability of any product or service or any feature thereof, is subject to change at any time, without notice, by the advertiser.
6. Publisher reserves the right, in its sole discretion, without notice, to make modifications to any portion of the Service.
7. Each User and advertiser acknowledges and agrees that in no event shall The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ . Parties be liable to User or any other person or entity for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, whether resulting from: (i) the use or inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or information received or transactions entered into through, from, in connection with, or as a result of the Service; (iii) unauthorized access to or alteration of User’s data or account; (iv) statements or conduct of any third party concerning the Service or this Agreement; or (v) any other matter relating to the Service.
8. ANY CLAIM OR DISPUTE ARISING FROM OR RELATED IN ANY WAY TO THIS AGREEMENT OR THE SERVICE SHALL BE DETERMINED EXCLUSIVELY BY LEGAL ACTION FILED AND MAINTAINED EXCLUSIVELY IN A COURT OF COMPETENT JURISDICTION SITUATED IN LOS ANGELES COUNTY, CALIFORNIA .
The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ PROPRIETARY RIGHTS; COPYRIGHT; INTELLECTUAL PROPERTY RIGHTS
1. Users acknowledge and agree that the Service contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Without limitation, Users further acknowledge and agree that (i) content, advertisements, or information presented through the Service may be protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws, (ii) Users do not acquire any rights in or to any such proprietary rights, and (iii) Users will comply with and respect such proprietary rights. Except as expressly authorized in writing by The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ or specific advertisers, Users agree not to modify, rent, lease, loan, sell, distribute, or create derivates based on the Service, or any information or advertisement appearing therein, in whole or in part. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ respects the intellectual property rights of others and we ask and expect Users to do the same.
FAIR HOUSING COMPLIANCE
1. Advertised real estate is subject to the Federal Fair Housing Act of 1968, as amended, and all other applicable federal, State, and local fair housing laws. Dwellings advertised are available on an equal opportunity basis.
2. Users are cautioned to adhere to HUD guidelines regarding the use of objectionable or unlawful terminology in placing advertising. Examples may be found at: www.fairhousing.com/legal_research/regs/fhr_109-20.html .
COPYRIGHT
1. Copyright © 2009 Combined L.A./Westside Multiple Listing Service, Inc. All rights reserved. All listed properties are subject to prior sale or withdrawal without notice. The presentation of listings herein is not an effort to assist in the buying or selling of real estate. Publisher shall not be responsible or liable for inaccuracies or typographical errors contained herein, regardless of source. Copyright is not claimed by the Publisher for individual “listings” contained in this work, and permission is hereby granted to make copies of individual “listings” for research, development, reference, study, educational, or teaching purposes. Reproduction of any portion of this work for advertising or promotional purposes, for creating new collective works, or for resale, is prohibited.

The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Privacy Policy

This Policy applies to all of the products, services and websites (collectively, “Services”) offered by The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , a wholly owned subsidiary of Combined L.A./Westside MLS, Inc., a California corporation. We may also post separate privacy notices to describe how particular Services process personal information.
The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ adheres to the US safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce’s Safe Harbor Program.
If you have any questions about this Policy, please contact us at the address shown at the end of this Privacy Policy.
Information we collect and how we use it:
1. Depending on which of the Services you are accessing, we may collect the following types of information:
  1. Information from Users - When you sign up for Services, we ask you for personal information (such as your name, email address and an account password). To place advertising, we also request credit card information which we maintain in encrypted form on secure servers.
  2. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Cookies - When you visit our Website, we may send one or more cookies - small files containing a string of characters - to your computer to uniquely identify your browser. We use cookies to improve our Services by storing User preferences and tracking User trends. Some features and services of The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ may not function properly if cookies are disabled on your browser.
  3. Use Logs - When you use The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , our servers record certain information that your browser sends when you visit a Website. These logs may include information such as your Web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may identify your browser.
  4. User Communications - When you send e-mail or other communications to The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , we may retain those communications in order to process your inquiries, respond to your requests, improve our Services and send you Service and promotional information.
  5. Other Sites - We offer some Services in connection with other Websites. Personal information that you provide at The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ may be sent to other sites, for example for credit card processing purposes, in order to deliver the Service. The other sites may have different privacy practices. We do not exercise control over other sites including those displayed as search results or links from our Services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
2. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ may also collect information for various purposes, including :
  1. Providing services to Users, including displaying customized content and advertising.
  2. Transferring you to other sites for which you have clicked a link.
  3. Auditing, research and analysis to maintain, protect and improve our Services.
  4. Reviewing the technical functioning of our Services.
  5. Developing new Services.
  6. Additional purposes as explained elsewhere on www.TheMLS.com.
3. In some cases, we may utilize servers operated by third parties.
Information Sharing
1. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ only shares personal information with other companies or individuals outside of The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Parties in the following limited circumstances:
  1. We provide such information to our subsidiaries, affiliated companies or other trusted third parties in order to process transaction information on our behalf.
  2. We believe that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) protect against harm to the rights, property or safety of The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , its Users or the public where required or permitted by law, or (e) satisfy the terms of sale or financing of some or all of its assets, as may be applicable in the course of such transaction.
2. We may share with third parties certain pieces of non-personally identifiable information, such as the number of Users who searched for a particular type of property, usage during particular hours or days, or other examples
Information security and integrity
1. We periodically review our data collection, storage, processing and security measures and practices to ensure that we only collect, store and process personal information that is needed to provide or improve our Services and to ensure that the personal information we process is accurate, complete, and current. We restrict access to personal information to The MLS Open House Guide’s™ (Broker & Weekend Editions) employees, contractors and agents who need to know that information in order to operate and improve our Services. We depend on Users to update or correct their personal information whenever appropriate. We may decline to process requests that we consider unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or for which access is not otherwise required.
Enforcement
1. Please feel free to contact us if you have any questions or concerns regarding this Privacy Policy or The MLS Open House Guide’s™ (Broker & Weekend Editions) treatment of personal information by contacting us through www.TheMLS.com. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ and an individual.
Changes to this policy
1. Please note that this Privacy Policy may change from time to time. Changes will be posted on The MLS Open House Guide’s™ (Broker & Weekend Editions) Website and will be effective upon such posting unless a later effective date is specified.
Contacting Us
1. If you have any additional questions or concerns about this Policy or any related issues, please contact us through this www.TheMLS.com or at Privacy Matters, c/o The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , 822 S. Robertson Blvd., Suite 202, Los Angeles, CA 90035.
2. By registering for or using The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ , you accept the Privacy Policy and User Agreement, you agree to the terms and conditions thereof and consent to our use and disclosure of your personal information in the manner described in this Privacy Policy.
3. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ whether the services are offered by The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ or its affiliates.
4. This Privacy Policy is incorporated into and subject to the terms of The MLS Open House Guide’s™ (Broker & Weekend Editions) Terms of Use.
5. A Special Note About Children. Minors (persons under the age of 18) are not eligible to use any service of The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ and no personal information concerning minors be submitted to The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ .
Web Site Traffic Information
1. Because of the way that World Wide Web communication standards work, when you arrive at or leave The MLS Open House Guide’s™ (Broker & Weekend Editions) Web site, we may automatically receive the Web address of the site that you came from or are going to. We may also collect information on which pages of our site you visit while you are on The MLS Open House Guide’s™ (Broker & Weekend Editions) Web site, the type of browser you use and the times you access our Website. We may use this information to understand our customers’ preferences better and to manage the use of our resources in order to improve our services.
Our Use of “Cookies”
1. “Cookies” are small files of data that are placed on your computer and allow us to recognize you as a customer of The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ if you log in or return to The MLS Open House Guide’s™ (Broker & Weekend Editions) site using the same computer and browser. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so you won’t need to re-enter your password multiple times. When you log out or close your browser, these session cookies expire and will have no further effect.
2. We may also use longer-lasting cookies to display your e-mail address on our sign-in form, so you won’t have to retype the e-mail address each time when log in.
Customer Service Correspondence
1. If you send us correspondence, including e-mails and faxes, we may retain such information in the records of your account. We may also retain customer service correspondence and other correspondence from The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ to you. We may, over time, delete these records if permitted by law and if we believe we no longer need them for business purposes.
Questionnaires, Surveys and Profile Data
1. From time to time, we may offer optional questionnaires and surveys to users to collect demographic information, assess Users’ interests and needs, and similar purposes. If we collect personally identifiable information from Users in these questionnaires and surveys, Users will be given notice of how the information will be used prior to participating in the survey or questionnaire.
2. We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
3. We also share your information with our parent entity to help coordinate the services we provide and enforce our terms and conditions.
Our Contacts with The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ Customers
1. We communicate with users on a regular basis via e-mail to provide requested services. We also communicate by phone to resolve customer inquiries and investigate suspicious transactions. We use your e-mail address to send you information including about changes to our services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications unless otherwise indicated on our Website.
Information Security
1. The MLS Open House Guide ™ (Broker & Weekend Editions) is committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored in encrypted form on computers that are not connected to the Internet. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you.
Your Role in Privacy and Security
1. Your security as a User depends on your protection of your User ID and password. You may not share your User ID or password with anyone. The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ will never ask you to send your password in an e-mail.
2. Any e-mail or other communication requesting your password or asking you to provide sensitive account information via email should be treated as unauthorized and suspicious and should be reported to The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ immediately. If you do share your The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your User ID or password, please change it immediately by logging into www.TheMLS.com and changing your settings, and also contact The MLS Open House Guide™ Broker Edition & The MLS Weekend Homes & Open Houses™ right away.

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